Mozaik Design and Decoration Industry and Trade Limited Company Website Terms of Use

Mozaik respects the confidentiality of your information. This policy outlines the personal information you provide to us and how we may use it. This policy also describes other important issues related to your privacy.

We would like to inform you about our practices regarding the processing of your personal data and your personal data that we process as Mozaik Design and Decoration Industry and Trade Limited Company (“Mozaik”) as “Data Controller” within the scope of the Law No. 6698 on the Protection of Personal Data (“Law“).


  1. Mozaik Internet Privacy Policy
  2. Your consent
  3. Limitations on the collection, use and disclosure of personal information
  4. Information collected through the Mozaik website and how this information can be used
  5. Sharing of personal information
  6. Transfer of your personal information abroad
  7. Security of personal information
  8. Retention of personal information
  9. Children and parents
  10. Questions about this policy or privacy statements
  11. Changes to this policy and our privacy statements

Mozaik Internet Privacy Policy

It is Mozaik’s policy to comply with all applicable privacy and data protection laws. This commitment reflects the value we place on earning and maintaining the trust of our employees, customers, business partners and others who share personal information with us. This online privacy policy explains how Mozaik protects your privacy when we collect personal information through the Mozaik website. The term “personal information” means information that personally identifies you, either alone or in combination with information available to us.

Your consent

By using the Mozaik website or providing personal information to us, you consent to the collection, use, processing and disclosure of your personal information as described in this policy and any applicable country or website privacy statement.

Limitations on the Collection, Use, Processing and Disclosure of Personal Information

To the extent required by applicable law, whenever Mozaik collects personal information from its website, Mozaik will inform you of its data practices in a timely and appropriate manner. With your consent, which may be explicit or confidential, we will collect, use, process and transmit your personal information depending on the sensitivity of the personal information, legal requirements and other factors. It will only collect your personal information for specific, limited purposes. The information we collect will be relevant, adequate and exaggerated for the purpose for which it is collected. It will process your personal information in a manner consistent with the purpose for which it was originally collected or for which you have subsequently consented. It will take reasonable steps to ensure that your personal information is reliable, accurate, complete and, where necessary, up to date for its intended use. It will not use your personal information for direct marketing purposes without giving you the opportunity to “opt-out”. It will take appropriate measures to ensure that personal information disclosed to a third party or transmitted to another country, whether by contract or otherwise, including transmissions within Mozaik, is adequately protected.

Information Collected Through Mozaik Website and How This Information Can Be Used

We may collect information about you when you use the Mozaik website:

Information Sent to Us by Your Web Browser
Mozaik collects information sent to us automatically by your web browser. This information typically includes the IP address of your internet service provider, the name of your operating system (such as Macintosh® or Windows®) and the version of your web browser (such as Internet Explorer® or Mozilla®). Please check your browser if you want to know what information it sends or how to change your settings. The information provided by your browser does not identify you personally. We use this information to generate statistics that help us improve our sites and make them more compatible with the technology used by our internet visitors.

A “Cookie” on your computer
Information Collected by Placing
Mozaik may collect information about you by installing a “tag” on your computer’s hard drive. This label is known as a “cookie”. Mozaik website uses “session cookies”. A session cookie is used to tag your computer with a unique identifier that is created by a computer when you log in to our site. A session cookie does not identify you personally and expires after you close your browser. We use session cookies to collect statistical information about the way our visitors use our website – which pages they visit, which links they use and how long they stay on each page. We statistically analyze this information (clickstream data) to better understand the interests of our visitors and the need to improve the content and functionality of our site. If you do not wish to receive cookies, you can set your browser to refuse or to warn you when a cookie is placed on your computer. Although you do not need to accept cookies when you visit a Mozaik website, if your browser refuses cookies, you may not be able to use all the functions of the site.

Information you knowingly and voluntarily provide
Mozaik collects information that you knowingly and voluntarily provide when you use the website, such as information you provide when you register to receive email alerts, complete a survey, or ask a question or email us for feedback. In many cases this will be personal information. Mozaik uses this information for the purpose for which you provide it. For example, when you provide your e-mail address when you register to receive e-mail alerts, we use your e-mail address to send you the e-mail alerts you have requested. We may use the information we collect from the Mozaik website for various business purposes, such as customer service, fraud prevention, market research, to improve our products and services, and to provide you and your company with information and offers that we believe may be of interest to you. The Mozaik site allows you to make choices about the use of your personal information. In many cases, we ask you to show your choices at the time and on the page where you provided your personal information.

Sharing Personal Information

Mozaik will not sell the information it collects to mailing list brokers without your express consent. Mozaik may share your personal information with other Mozaik business units. When we do so, these other Mozaik entities will use your information for the purpose for which it was originally collected (or for which you have subsequently consented) and only in accordance with this policy, in compliance with any applicable country or website privacy statements and all applicable privacy and data protection laws. In certain, limited circumstances, we may share or transmit your personal information to unrelated third parties. For example; personal information to a third party (i) upon your request, (ii) to comply with a legal requirement or court order, (iii) to investigate a possible crime, such as identity theft, (iv) in connection with the sale, acquisition, merger, reorganization, liquidation or dissolution of Mozaik or a Mozaik business unit; or (v) we can give similar cases. If such an event occurs, we will take appropriate steps to protect your personal information. The Mozaik website allows you to make choices about the disclosure and/or transmission of your personal information. In many cases, we ask you to show your choices at the time and on the page where you provided your personal information.

Transfer of Your Personal Information Abroad

Your personal data may be transferred to persons/companies abroad and personal data may be processed by these persons/companies in accordance with the Law on the Protection of Personal Data, especially if the Company has a legitimate interest in sharing the data that does not harm the fundamental rights and freedoms of the person concerned or if it requires the performance of a relevant contract.

Your personal data that may be transferred abroad by us are as follows:

Identity Data Name, surname/company information TRKN/Tax ID number date of birth, marital status, gender
Contact Data Phone, e-mail, address
Other Vehicle/service information, parts information


Your personal data mentioned above are transferred for the purposes and reasons stated below. “I have read and understood the explicit consent text, I approve and allow my personal data to be processed in the ways specified in the text” regarding this explicit consent text by signing a goods / service purchase contract, signing the order form, in case of shopping through social media (e-commerce), we are the sole seller of your personal data mentioned above for the purposes and reasons stated above and/or You will have consented to the transfer to companies and groups abroad, from which we receive goods/products, for the specified purposes.

Security of Personal Information

Your personal information will generally be stored in Mozaik databases. Mozaik provides reasonable safeguards to protect the confidentiality, security and integrity of personal information. While we take security measures to help protect against unauthorized disclosure, misuse or alteration of your personal information, which is the case for any computer network connected to the internet, we cannot guarantee the security of information provided over the internet and will not be liable for breaches of security beyond our reasonable control.

Retention of Personal Information

Mozaik retains personal information collected through our website to the extent necessary to provide the services, products and information you have requested or to the extent permitted by applicable law.

Children and Parents

The Mozaik site is generally not intended for users under the age of 13. Mozaik does not knowingly solicit or collect personal information from or about children through its websites, except as permitted by applicable law. If your child has provided personal information and you request that such information be deleted from our records, you can do so by writing an e-mail to [email protected].

Questions About This Policy or Privacy Statements

If you have any questions about this policy, any country, the website privacy statement, or our use of personal information, please contact us by e-mail at [email protected].

Changes to this Policy and our Privacy Statements

Mozaik reserves the right to update or modify this policy and any revised version of this policy at any time and without prior notice.


Some cookies are used on our website( belonging to Mozaik Design and Decoration Industry and Trade Limited Company (“MOZAİK”) according to the purposes of use. This Cookie Policy has been prepared to inform our users (you) who visit the website.

What is a Cookie?

Cookies are small text files or information that are stored on your computer or mobile device when you visit our site. In addition to these text files, software, pixels, beacons or other tags that act as identifiers like cookies will also be referred to as cookies.

Our Purpose of Using Cookies

We use cookies for the purposes set out below:

Secure operation of the site,

Users can move around the site and benefit from the services and features provided,

Storing information about users (on user devices or browser caches) and their website usage,

Making the site functional through the preferences of the users on the site and personalizing the site according to the users,

Analyzing users’ use of the site and determining the general trend on the site,

Improving the performance of the website, making it easier and/or faster to use,

Offering new features through websites.

Displaying targeted advertisements and conducting other marketing activities based on users’ interests and/or profiles.

General Characteristics of Cookies

Cookies function as session cookies and persistent cookies on our site. While session cookies are deleted when you leave the platform, persistent cookies may remain on your devices for various periods of time depending on the area of use.

Type of Cookies Used

Below we have listed the different types of cookies we may use on our site. If the information we obtain through cookies is in the nature of personal data, the Privacy Policy that complements this Cookie Policy will apply.

Strictly Necessary Cookies

Definition: These cookies are strictly necessary for your site to function securely and for users to be able to move around your site and take advantage of the services and features provided. If users block these cookies through their browsers, some parts of your site may not work.

Cookie Function Description
Session Session cookies are used to ensure the continuity of the session.
User ID User ID cookies are used so that users only see their own information.
Analysis/Performance This type of cookie enables the collection of all statistical data, thereby improving the presentation and use of the site.
Security Security cookies are used for security checks.
Load Balancing Load balancing cookies are used to reduce server load by distributing the load.

Preference and Functional Cookies

Description: Preference cookies collect information about users’ preferences and allow you to remember language or other local settings of users and personalize your site to suit them. These cookies may be set by you or by third party providers whose services you add to your pages. If users do not allow these cookies, some or all of these functions may not work properly.

Cookie Function Description
Language It saves the user’s chosen language and provides options accordingly.
Location It allows the user’s IP address to determine the approximate address (city, district, postal code) of the user, and in this way the user automatically selects his/her own country and shows the dealers and promotion days in that region.
Source Site The source site is saved for a better understanding of the user’s preferences.
Last visit and departure It is used to update users on what has changed since their last visit to our site and to better understand users’ preferences.
Page History Page history cookies are used to keep track of which sites users have visited in which order. If the user encounters an error when visiting the site, the cookie information is recorded in the log file for reporting and resolving the error.
Live Chat It is used to support and communicate live with users on the website. This cookie ( enables the chat function to work and to recognize returning users so that we can understand previous conversations and help with questions more quickly.

iii. Analytical Cookies Description: Analytical cookies collect information about users’ site usage and help you improve your site. For example, these types of cookies show which pages on the site are visited the most, help to record difficulties experienced on the site and show whether our advertisements are effective. In this way, the statistics data of the users are collected and you can understand in which direction the general trend on the site is.

Cookie Function Description
Google Analytics This type of cookie enables the collection of all statistical data, thereby improving the presentation and use of the site. Google adds social statistics and interest data to these statistics, allowing us to better understand users.
Google Tag Manager Web beacons work in a similar way to cookies and are placed on websites or in an email to track the behavior of a user who visits a website or sends an email.

Advertising/Targeting Cookies

Description: These cookies are used for advertising and marketing purposes. They work by somehow identifying users’ browsers and devices. It can be used to create profiles of users’ interests and to show users relevant advertisements on other sites. If users do not allow these cookies, users will not be able to be shown targeted advertisements.

Cookie Function Description
Advertisement It enables the delivery of behavioral and targeted ads to users.
Market Analysis Ensures market execution for users.
Campaign/promotion Calculating the impact of campaigns

Social Media and Sharing Cookies (Social Media Cookies)

Description: These cookies allow you to analyze statistical information that does not contain personal information of your users who share the content (photos, videos, etc…) on your site on social media sites in line with their preferences.

Cookie Type Description
Facebook This cookie is set by the social networking site Facebook. It collects some information such as which web page the user came from, what type of browser they use and their general geographical location. If a user uses Facebook’s social media content sharing tool to share content, Facebook collects data about which pages are shared, when and how.

How Do I Control/Block Cookies?

You have the option to customize cookie preferences by changing your browser settings when viewing the platform on our site. Depending on the possibilities offered by your browser, you can prevent the use of cookies, receive a warning before a cookie is used, or disable or delete only some cookies. Preferences related to cookies must be deleted separately for each device (browser settings) on which you access our website. Information on how to enable, disable or remove cookies is available on the Help screen on the website of the internet browser provider:

Google Chrome:


Internet Explorer:



We would like to remind you that if you delete some cookies, various functions of our website may not work. If you want to clear all cookies from the websites you visit, you can download these three programs that delete tracking cookies using the links below.

Contact us

MOZAİK may change the provisions of the cookie policy at any time in accordance with the law. We may inform you about these changes through or your e-mail address that you have notified to us. You can contact us at for any questions and suggestions regarding the Cookie Policy.